Problem
Large FinTech companies face the daily challenge of ensuring uninterrupted IT infrastructure operations. As the client base grows and new products are launched, system load increases, and internal resources often struggle to keep up. High maintenance costs, lack of SLAs, and downtime risks lead to financial losses and reduced customer trust.
Solution
We provided comprehensive support and development of the client’s IT infrastructure, fully taking on tasks for monitoring, administration, and cybersecurity. This reduced the load on the client’s internal teams and ensured uninterrupted service operations. Key solutions: 24/7 system monitoring and incident management. Administration of servers, networks, and cloud environments. Patch management and regular updates. DevOps practices and CI/CD automation. SOC monitoring, DDoS protection, and access control.м Implementation and maintenance of Disaster Recovery systems. Regular performance audits and cost optimization. Compliance with international security standards (ISO 27001, GDPR, NIS2). SLA-based support with guaranteed response times.
Result
The IT infrastructure support allowed the client to focus on business growth, leaving technical risks in the hands of our team. Key outcomes: 40% reduction in IT operational costs. Guaranteed service availability at 99.8%. Incident response time reduced to 5 minutes. Compliance with international security standards and FinTech regulatory requirements. Scalable IT infrastructure ready for future growth. As a result, the company gained a reliable technology partner that ensures uninterrupted system operations and cost optimization. This approach transforms IT infrastructure from a risk factor into the foundation of a resilient business.