Problem
The mental health market is growing rapidly, but most solutions fail to meet key requirements: data security, user convenience, and scalability. An organization that had been providing professional psychological services for many years faced a problem: there were no modern digital tools for remote interaction with clients.
Solution
We developed a scalable platform for psychological consultations that unites clients and specialists into a single ecosystem. The solution was built in compliance with international standards (GDPR, HIPAA) and ensures a seamless digital experience. Platform functionality includes: Mobile applications for iOS and Android with support for audio, video, and chat consultations. Psychologist’s portal with calendar, scheduling, and therapy management tools. Patient’s portal with payments, bookings, rescheduling, and exercise reports. Admin panel for user, transaction, and analytics management. Integration with payment systems and marketing tools. Scalable architecture based on microservices and cloud technologies.
Result
The platform enabled the client to enter the market quickly and ensure sustainable product growth. The solution delivered measurable benefits for both users and the business. Key results: MVP launched within 6 months with mobile applications and a web portal. Compliance with GDPR and HIPAA, strengthening user trust. Convenient tools for psychologists and a transparent interface for patients. Increased customer loyalty and product competitiveness. Scalability for corporate and government contracts. Outcome: Our client secured a strong position in the digital healthcare market and gained a competitive advantage through a modern and secure product.