Problem
Financial institutions face a growing demand for remote services, especially in the post-COVID reality. Banks must provide secure and fast remote client verification during account opening while maintaining strict regulatory compliance. The main challenge is balancing cost reduction with the highest standards of security, minimizing the risks of data leaks and loss of client trust.
Solution
We developed a comprehensive solution for a bank based on encrypted audio and video components. Built on open-source technologies, the platform significantly reduced TCO while maintaining quality and security. The system was seamlessly integrated with the bank’s internal services and deployed in a private cloud fully controlled by the client. Key elements of the solution: Encrypted audio and video channels for remote verification. Use of open-source components to reduce total cost of ownership. Integration with the bank’s databases and CRM. Compliance with GDPR, ISO, PCI DSS, and National Bank of Ukraine requirements. Deployment in a private cloud for maximum data protection. Scalable architecture prepared for user base growth. Full technical and user documentation, plus staff training.
Result
The solution enabled the bank to enhance its corporate client services with secure and convenient remote identification. Leveraging open-source technology reduced IT costs without compromising reliability or security. Key achievements: Ready-to-use encrypted audio and video communication modules. Reduced IT expenses through open-source architecture. Faster verification processes during account opening. Increased trust from both clients and regulators. Full compliance with international and local security standards. Minimized risks of data leaks and cyber threats. As a result, the bank gained a reliable tool for remote services, strengthened competitiveness, and built a solid foundation for digital growth.